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What you need is Anydesk and discord on your phone as well, nothing else.Run every windows update before hard! We will set a time and date for the appointment. FPSHEAVEN uses EET (ATHENS) timezone.
This is a really important question. Windows and Hardware work together in order to give you performance. Our windows optimization is 100% GUARANTEED to improve latency and decrease frametimes. BUT, windows optimization will not get you a significant amount of extra FPS if your hardware is dated or not powerfull enough. For example, CPUs (and their K,X counterparts) like 2700x, 3800X, 3900X or NON K i3s, i5s, Pentiums, Dual cores, i7s and i9s are not expected to perform much better FPS wise after an optimization due to their speed limitations.”Gaming” laptops follow the same path. We can work on the latest ones with good specs, but as always, the results are not going to be as good as those on a desktop due to harware limitations. Please, write down your specs on the info bar or message us before buying, just to be sure.
COD Warzone needs power to run. This game needs good hardware to properly give you FPS. If your PC has one of these CPUs mentioned above, an optimization WILL NOT help you. We would have to cancel your order. Invest in a good CPU and GPU first!
The BIOS will be set to the manufacturer’s best and safest values, and our Windows adjustments CAN NOT and WILL NOT cause hardware problems. The only time you might have a system crash will be when:
- Stresstesting compontents, possible faulty RAM or PSU.
- Windows 10/11 update. Some microsoft updates are able to cause damage to your windows install. This is really rare but happens.
- Faulty power input. Bad power wall socket, bad power distribution.
- Bad/ wrong cable connectivity inside the PC.
If you face ANY issues after your appointment, please message us and DO NOT act on your own.
We will not be able to support you without seeing crash logs or further evidence of errors.
Will be updated with further info.
Check the specs under the package details on the order page.
We will create a folder on your C drive with all of our work that you can remove at any time. No browsers will be run during the process, and you can remove the remote help software immediately following our session. We don’t store any excess data, nor do we look at any information on your PC outside of what is required for our optimization process.Your PC is only accessable during your order session.We do not have any authority or access to your PC after the session.
Rest assured we take the utmost care to prioritize your safety and privacy.
Just once. As long you follow our guidelines, results will maintain forever.
Unfortunately after we’ve completed our services, we can’t get back the hours spent on this endeavor. For this reason, we typically can’t offer full refunds. If you’re at all unsatisfied with the services provided, you can contact us and we can discuss improvements, a free re-optimization, or a partial refund.
Can be cause by bad internet quality or Hey, sometimes your opponent is just having a really good day
We see the orders on the dashboard and if one duplicate order is detected, we sent an email or a twitter message to the buyer.We keep 10-20% based on the package order price due to the refund and banking fees.Refunds may take up to 5 or more days to be finalised. Bitcoin does not 😉